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The integration leverages Syndetics ICE™ data to enhance the search experience of Primo users

London, UK - July 17, 2012 - Ex Libris® Group, a world leader in the provision of library automation solutions, is pleased to announce that Cardiff University in Wales has added the Syndetics ICE™ (Indexed Content Enrichment) service to the University’s LibrarySearch installation of the Ex Libris Primo® discovery and delivery solution. Syndetics ICE adds tables of contents, summaries, and abstracts to the Primo records. In addition to supporting the search, Syndetics ICE data is displayed to users as part of the search results.

Sue Stevens, Head of Library Systems at Cardiff University’s Information Services Directorate, commented: “Our staff members have been very pleased by the impact of Syndetics ICE on our Primo search results. Users are now finding greater numbers of relevant records because the searches cover tables of contents and summaries as well as titles, subjects, and other bibliographic data.”

Linda Davies, Cardiff University’s Library Business Change Manager for the project, added: “The positive feedback we’ve received from our users show that enabling searching of tables of contents via Primo helps them find the precise materials they need. Comments included: ‘In every search I've tried, the number of books found has doubled compared to the results on the catalog. Finding a chapter in a book, when previously I could only find a book title, is a huge improvement’; and ‘the option to see the whole table of contents for more of the books is very useful. I can find a lot more relevant information than before.”

“Primo’s unmatched flexibility enables libraries to seamlessly integrate data such as that provided by Syndetics ICE for an enhanced search experience and comprehensive display of results,” remarked Ido Peled, Primo product manager. “This integration was carried out as part of Cardiff University’s initial Primo implementation and is the result of close collaboration between Ex Libris and the library’s system experts. Detailed instructions on how to index Syndetics ICE data in Primo are now available to all Primo customers on EL Commons, our collaborative platform.”

About Cardiff University
Cardiff University is one of Britain's leading teaching and research universities. Founded by Royal Charter in 1883, the University today combines impressive modern facilities and a dynamic approach to teaching and research with its proud heritage of service and achievement. The University's breadth of expertise in research and research-led teaching encompasses the humanities; the natural, physical, health, life, and social sciences; engineering and technology; preparation for a wide range of professions; and a long-standing commitment to lifelong learning. The University is home to three major research institutes, which offer radical new approaches to the study of neurosciences and mental health, cancer stem cells, and sustainable places.

For more information, see

About Syndetics ICE™
Syndetics ICE (Indexed Content Enrichment) enhances library patrons’ search experience by making collections more searchable, retrievable, and relevant. By enabling patrons to search valuable Syndetics content right through a library’s online catalog, Syndetics ICE streamlines the discovery of titles that are undetectable through traditional MARC data searches. In addition to raising the visibility of library holdings and bringing greater relevance to search results, Syndetics ICE enables patrons to discover a broader span of information in their search results than ever before. Syndetics ICE is a service of Bowker, an affiliated business of ProQuest.

For more information, see the Syndetic Solutions page.

About Ex Libris
Ex Libris is a leading provider of automation solutions for academic, national, and research libraries. Offering the only comprehensive product suite for electronic, digital, and print materials, Ex Libris provides efficient, user-friendly products that serve the needs of libraries today and wil l facilitate their transition into the future. Ex Libris maintains an impressive customer base consisting of thousands of sites in more than 80 countries on six continents.

Dedicated to developing creative solutions in close collaboration with customers, Ex Libris enables libraries to maximize productivity and efficiency and, at the same time, greatly enhance the user experience. By empowering users to discover and obtain the information they need, libraries ensure their position as the bridge to knowledge.

For more information about Ex Libris Group, see our Web site, join us on Facebook, view our videos, and follow our Twitter page.

17 July 2012

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